Booking a Cruise with Chase Ultimate Rewards: A Quick Guide

If you’re like me and love earning rewards through credit card points, booking a cruise with Chase Ultimate Rewards might be an exciting option. Chase Ultimate Rewards points are known for their flexibility, allowing users to book various types of travel, such as flights, hotels, and rental cars, directly through the Chase portal. But what about cruises? After researching this topic, I’ve discovered that it’s entirely possible, and there are some essential details to keep in mind.

Before diving into the specifics, it’s essential to share that Chase Ultimate Rewards points can be used to book cruises, but the process is slightly different than booking flights or hotels. Instead of using the online travel portal, you need to call Chase to book your dream cruise. This may seem inconvenient, but calling a cruise advisor from Chase can come with some benefits, such as personalized assistance in selecting and booking your trip. It’s also important to note that cruise fares should be the same as booking directly with the cruise line, ensuring that you’re getting a fair deal.

Chase Ultimate Rewards Overview

I find the Chase Ultimate Rewards program to be one of the most versatile and valuable credit card rewards programs out there. When I use a Chase credit card, like the Chase Sapphire Preferred Card or the Chase Ink Business Preferred Card, I earn Ultimate Rewards points for each dollar spent. These points can be redeemed for travel expenses, statement credits, experiences, or even transferred to travel partners, such as airlines and hotel chains.

Booking a Cruise with Chase Ultimate Rewards

One of the key benefits of the Chase Ultimate Rewards program is the Chase Travel Portal, where I can redeem my points for travel directly through Chase. This can be especially useful when there are no award flights available, or if I find a cheap fare that requires fewer points to book than transferring to a travel partner.

While booking flights, hotels, and rental cars through the Chase Travel Portal is straightforward, booking a cruise with Chase Ultimate Rewards points requires a different approach. Unfortunately, I cannot book a cruise directly through the online portal, but instead, I’ll have to call the Ultimate Rewards booking hotline to make a reservation.

When booking a cruise with points, I must keep in mind that the redemption value might not be as high as when I redeem points for other types of travel. However, for those who love cruising, using Chase Ultimate Rewards points can still provide a valuable way to pay for a cruise vacation.

Booking a Cruise Options

In this section, I will discuss available options for booking a cruise using Chase Ultimate Rewards. There are two primary methods that I will detail: using the Chase Travel Portal and transferring points to partner programs.

Chase Travel Portal

The Chase Travel Portal is a convenient way to book cruises directly with your Chase Ultimate Rewards points. However, it may not list all possible cruise options, so it’s essential to do thorough research. To book a cruise through the portal, follow the booking process, similar to booking flights or hotels. If you can’t find the cruise you want, you can call Chase’s cruise advisors at 1-866-951-6592 to help you find and book your desired cruise. Cruise advisors are available Monday through Friday, 9 am to 9 pm, and Saturday 9 am to 5 pm.

Transfer to Partner Programs

Another option when booking a cruise is transferring your Chase Ultimate Rewards points to partner loyalty programs, such as airlines or hotels. This can be beneficial if award flights or hotel stays are not available, or if you find a cheap fare through the travel partner. Transferring points to partner programs can help you maximize the value of your points.

Note that not all cruise lines accept points transfers directly. Therefore, transferring points to airlines or hotels may help you save on flights or accommodation related to your cruise vacation. It’s essential to research which transfer partners have partnerships with your chosen cruise line and confirm that your points transfer will provide the best value for your trip.

In conclusion, booking a cruise using Chase Ultimate Rewards points can be done through the Chase Travel Portal or by transferring points to partner programs. It is vital to do thorough research and consult with Chase’s cruise advisors if needed to find the best option for your desired cruise vacation.

Maximizing Cruise Value

As a Chase Ultimate Rewards enthusiast, I’m always looking for ways to get the most value out of my points, especially when it comes to booking a cruise vacation. In this section, I will share my insights and tips on how to maximize the value of your Ultimate Rewards points when planning a cruise getaway.

Top Cruise Line Partners

One of the best ways to maximize cruise value is by booking with top cruise line partners that are affiliated with Chase’s travel partners. Some popular cruise line partners include Royal Caribbean, Princess Cruises, and Norwegian Cruise Line. By transferring Ultimate Rewards points to these partners, I often get better value for my points than by booking directly through the Chase Travel Portal.

Seasonal and Regional Tips

Another strategy I utilize to maximize value when booking a cruise is considering the season and region of my vacation. Off-peak times, such as the fall and winter months, tend to be cheaper for cruises. Additionally, certain regions might offer better value for your points. For example, Caribbean cruises are often more affordable compared to European cruises. By being flexible with my travel dates and destinations, I can get more value for my Chase Ultimate Rewards points.

Bonus Point Deals

Finally, I always keep an eye out for bonus point deals offered by Chase and their travel partners. These deals can include earning extra points on cruise bookings or redeemable discounts on cruise fares. Regularly checking The Points Guy and other points and miles websites, along with monitoring my Chase account, helps me stay up-to-date with the latest deals and promotions, ensuring I get the most value out of my Ultimate Rewards points when booking a cruise vacation.

Required Points and Costs

Determining Points Needed

To book a cruise with Chase Ultimate Rewards, I first need to determine how many points are required. The value of the points depends on the specific Chase credit card used. For example, with the Chase Sapphire Preferred Card, points are worth 1.25 cents each when used for travel, while with the Chase Sapphire Reserve, they are worth 1.5 cents each (The Points Guy).

Calculating the points needed for a specific cruise means converting the cruise fare (in dollars) to points, based on the card’s point value. To do this, I would divide the total cost of the cruise by the per-point value offered by my card.

Associated Fees and Taxes

When booking a cruise with Chase Ultimate Rewards, it’s important to remember that additional fees and taxes may apply. These can vary depending on the cruise, the destination, and the duration of the trip. Port fees, government taxes, and other miscellaneous fees may not be included in the cruise fare and would need to be paid separately.

Typically, the following costs are associated with a cruise:

  • Port fees
  • Government taxes
  • Fuel surcharges
  • Gratuities

When using Chase Ultimate Rewards to book a cruise, I must also be aware that some non-cost factors can affect my booking. For example, reward bookings made over the phone may not offer extra onboard credits or other perks that are usually available when booking directly with the cruise line (Cruise Critic).

Booking Process

It’s time to book a cruise with my Chase Ultimate Rewards. Here’s a step-by-step guide on how to do that along with some tips for a smooth booking process.

Step-by-Step Guide

To start the process, I need to call a Chase Travel Specialist at 1-866-951-6592 as the online portal may not have all the available cruise options. The specialists are available Monday-Friday 9 am to 9 pm and Saturday 9 am to 5 pm Eastern Time.

Once connected, I’ll provide the Cruise advisor with my desired cruise details, including the cruise line, ship, departure port, date, and itinerary. The specialist will then guide me through the options that meet my criteria.

After selecting a suitable cruise, I’ll provide my passenger details and choose my preferred cabin type. The Chase Travel Specialist will confirm the pricing and help me complete the booking process by redeeming the required number of Chase Ultimate Rewards points.

Tips for Smooth Booking

  • Before calling, I should have a general idea of the cruise line, ship, departure date, and itinerary to help the specialist find suitable options more efficiently.
  • It’s a good idea to research the cabin types available on the chosen ship. This way, I can provide the Cruise advisor with my preferences and make the booking process faster.
  • Having my Chase Ultimate Rewards account details and the necessary passenger details ready before the call ensures a smoother booking experience.
  • It’s important to note any cancellation and change policies associated with the chosen cruise, as these may affect my points redemption or any penalties in case of changes or cancellations.

By following these steps and tips, I can confidently book a fantastic cruise using my Chase Ultimate Rewards points.

Cancellation and Changes

As a frequent user of Chase Ultimate Rewards, I’ve found that it’s essential to understand the cancellation and changes policies when booking a cruise. In this section, I’ll provide details about the different aspects of these policies, including change and cancellation processes, as well as refunds and point reversals.

Change and Cancellation Policies

First and foremost, it’s important to keep in mind that the change and cancellation policies for a cruise booked with Chase Ultimate Rewards may vary depending on the cruise line and specific booking terms. Before making any changes or cancellations, I always recommend reviewing the travel provider’s website to find their most updated COVID-19 policy information, as some providers have waived cancellation fees during this time. Additionally, Chase’s Ultimate Rewards cancellation request form is available for trips at least eight days in the future. If your trip is departing sooner, it’s best to call the customer support.

Refunds and Point Reversals

Once you’ve determined the appropriate cancellation process, it’s essential to understand how refunds and point reversals will work. In most cases, when canceling a cruise booked with Chase Ultimate Rewards points, the points will be credited back to my account. The exact amount returned may depend on the specific cancellation terms and any applicable fees. Remember that the timeline for receiving these points back may vary and can range from a few days to several weeks.

For cash refunds, it’s important to note that they will typically be processed to the original form of payment, such as a credit card or debit card used at the time of booking. Just like with point reversals, the refund timeline can vary, so it’s essential to be patient and keep an eye on your account for any updates.

In conclusion, when booking a cruise using Chase Ultimate Rewards, it’s crucial to understand the change and cancellation policies, as well as the process for refunds and point reversals. By staying informed and acting accordingly, I can make the most out of my rewards and enjoy a hassle-free travel experience.

Frequently Asked Questions

As I’ve booked cruises with Chase Ultimate Rewards, I’ve come across some common questions that might also be on your mind. I’ve provided short and concise answers to help guide you through the process.

How do I use Chase Ultimate Rewards to book a cruise?
To book a cruise with Chase Ultimate Rewards, visit the Chase Ultimate Rewards website and log in to your online account. Once logged in, click on the “Earn/Use” tab, followed by the “Travel” icon. From the travel menu, select the “Cruises” tab, and you will be able to either browse available cruise packages or search for a specific offer based on the destination or cruise line.

Are the cruise fares the same as booking directly?
Yes, the cruise fares booked through Chase Ultimate Rewards should be the same as what you would see when booking directly with a cruise line or through other travel agencies. However, there might be some differences in extra offers like onboard credit (Cruise Critic).

Can I book other travel services with Chase Ultimate Rewards?
Yes, in addition to cruises, you can use your Chase Ultimate Rewards points to book flights, hotel stays, rental cars, and various activities. It’s essential to compare your options and decide whether it’s better to book through the portal or transfer points to airline and hotel partners (The Points Guy).

Can I use a combination of points and cash to pay for my cruise?
Yes, you can use a combination of your Chase Ultimate Rewards points and your credit card to pay for your cruise booking. This option provides more flexibility, allowing you to choose how many points you want to redeem and how much cash you want to pay (Chase Ultimate Rewards).


In my experience, booking a cruise with Chase Ultimate Rewards can be a great way to use my points and enjoy a memorable vacation. One of the key aspects I’ve learned is that cruise fares should be the same as what I’d see booking direct, but it can be different when it comes to the additional offers and onboard credits (Cruise Critic).

I found that the Chase Ultimate Rewards travel portal allows me to book flights, hotels, rental cars, and more directly with my points (The Points Guy). However, when booking a cruise, it is better to call a Chase travel specialist directly. The phone number I used was 1-866-951-6592, and they were available Monday through Friday 9 am to 9 pm, and Saturday 9 am to 5 pm (Richmond Savers).

It’s worth noting that some types of cruises, like Disney Cruises, cannot be booked with Chase Ultimate Rewards (The Points Guy). So, I recommend checking with the Chase travel specialist to confirm the availability of the desired cruise lines and options.

Utilizing Chase Ultimate Rewards to book a cruise has allowed me to make the most out of my points and create fantastic memories. By keeping these points in mind and communicating with a Chase travel specialist, booking a cruise journey can be a seamless and enjoyable process.

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